Refund & Exchange
At Mini Noor, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Return & Exchange Policy
You may request a return or exchange within 3 days of receiving your order.
To be eligible:
- The item must be unused, unworn, and in its original condition.
- All original tags must be attached.
- The item must be returned in its original packaging.
- Proof of purchase or order confirmation is required.
To request a return or exchange, please contact us:
Email: info@mininoor.pk
Phone: +92 339 2178802
Damaged or Incorrect Items
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 3 days so we can resolve the issue as quickly as possible.
Exchanges
Once your exchange request is approved, we will guide you through the process. Exchange requests are subject to product availability.
Refunds
After we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be processed through your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.
If you have not received your refund within 15 business days after approval, please contact us at info@mininoor.pk.
FAQ
If you have other burning questions we weren’t able to address here, feel free to email.
Shopping
What Shipping Methods Are Available?
Do You Ship Internationally?
How long does it take for home delivery?
How Long Will It Take To Get My Package?
Payment
What Payment Methods Are Accepted?
How Do I Track My Order?
Can I use a different payment method?
Orders & Returns
How do I place an Order?
How Can I Cancel Or Change My Order?
Do I need an account to place an order?
How Can I Return a Product?
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